
While pondering over the 24-hour work life, I started to recall a half-abandoned project of mine. I started almost six years ago, and the concept was a child of the times : booming Internet and dot-com industries, free agents, and unlimited possibilities.
The concept is called Office Express, and it was initially developed to be a "drop-in" business centre for smaller hotels and serviced apartments. The concept evolved to become a network of "business clubs" - probably best described as a combination Starbucks and Kinko's.
Starbucks (and other similar coffee/tea chains) is increasingly becoming the regular "office" for a whole lot of people - free agents, corporate employees, salespeople, network marketing professionals, writers, etc. There are times when Starbucks is great - you can get a wireless Internet connection while enjoying your cup of coffee. There are times when it gets awkward - when you absolutely have to send this urgent email, or write a proposal, and it's packed with the lunchtime crowd and the soccer moms and the crying babies.
So the plan was to offer a relatively quiet place, with similar ambiance to cafes but with all the facilities that you can get at Kinko's - printing, copying, etc. Occasionally customers would like to sit at a desk and just work. Or get a meeting room to hold a meeting with colleagues, or do an interview. Add concierge services so they don't have to worry about standing in line to pay bills, to drop off their dry cleaning, etc. Provide a lounge and business library with magazines, newspapers, books and good coffee. Offer the same facilities to corporations who want to support more flexible work practices for their employees - the telecommuters and the road warriors. And the best thing, place Office Express outlets in the suburbs, so that customers don't have to fight through traffic to get to their first productive moment of the day.
I firmly believe that this is still a viable, and attractive business proposition as it was when I first considered it in 1999.
To be realistic, I'm not ever going to turn this into a commercial venture on my own. I have neither time nor resources to do this right. So I am turning this over to you to do what you will with it. How do I do this? While the Creative Commons licences were developed for pure creative works (ie. text, images, videos), I really see business today is an exercise in creativity, too. Thus Office Express is licenced under the Creative Commons, "By Attribution". This means that you can freely distribute, display, modify, and make tons of money out of this, as long as you attribute the original concept to me.
This is probably the first ever Creative Commons business concept. I am reluctant to call it a business plan because a lot of the work I did on this is now outdated.
Here's the 28-slide Keynote presentation (in PDF) and financial projections (in Excel) zipped together (616kb).
I'd love to get feedback and comments on this. And maybe one day become a customer of Office Express.
Tag: Creative Commons Knowledge Worker Free Agents |